Our services
Caring For The Growing Needs Of Our Community
At MLS, we understand that visiting the laboratory can sometimes be challenging, especially for those with physical or mental disabilities. We are committed to providing compassionate care tailored to each individual’s needs.
If your loved one requires special attention, whether it’s assistance in the lab or blood collection at home or in the car, please inform our reception staff. We will ensure that everything is done to make their experience as comfortable as possible, including offering private rooms for added ease and tranquility.
Your comfort and well-being are our top priorities. Don’t hesitate to contact us for any special assistance needed to ensure the best possible experience.
Our Services
Dedication. Compassion. Innovation.
The idea of having your blood drawn can be an unpleasant thought for anyone, but it can be especially stressful for the little ones. At MLS, we pride ourselves in making everyone feel at home, especially children. An extra gentle touch, a warm smile, a colorful lab coat, and a room dedicated especially to them – we do what it takes to make your little ones feel at ease.
We also know that the unknown is usually what children fear most, so we do our very best to give children (and their parents) as much information as possible about the blood collection process. For example, based on the test requested, we’ll let them know whether the blood will be drawn from the arm or from the finger. And of course, we’ll be honest and say that it might hurt just a little – and it’s absolutely allowed to cry, if it helps them feel better.
As a parent, there is a lot you can do to help your child feel at ease: you can hold a little one on your lap, or keep them in their own comfort chair, or let an older child bring their favorite teddy or book to help distract them. Talking about the experience afterwards can help convert a potentially traumatic experience into a pleasant one, which will make possible future visits much more comfortable.
The next time your child needs to have a lab test done, come see us and rest assured that you and your little ones are in good hands.
When a visit to our laboratory is not possible for patients such as the elderly, or the physically or mentally disabled, the physician or specialist can send in a request for us to make the necessary arrangements to collect the blood in the comfort of the patient’s own home.
The physician or specialist must clearly indicate whether or not the patient needs to be fasting, so that we can plan the appointment adequately. They will also make sure that we receive the application form in time, or may give the application form to you to present to us. Please make sure that you have all the required documents at hand at the time of your appointment.
If for any reason you have to cancel or reschedule your test, we would greatly appreciate your notifying us ahead of time.
If you are at our premises, but are unable to get to the waiting room for some reason, we will be happy to accommodate you by drawing your blood in the car.
Please bring this to the attention of the reception staff, or ask someone accompanying you to do so, and we will make the necessary arrangements to cater to your needs. Just make sure that all required documents are at hand.
At MLS, we pride ourselves on delivering exceptional care and service to every patient who walks through our doors. Our commitment to empathy ensures that you are treated with the utmost compassion and understanding throughout your visit. We maintain the highest standards of quality, utilizing state-of-the-art technology and innovative practices to provide accurate and reliable results. Our dedication to service excellence means your experience will be seamless, efficient, and tailored to meet your individual needs.
Our MLS branches are located throughout the island, to best accommodate our community. The MLS headquarters are located at Suikertuintje, and we have branches at Perseusweg, in Brievengat, De Savaan, Molenplein, Tera Korá, Kas Chikitu, Montaña, in Sorsaka on the Caracasbaaiweg (Sentro Mediko Sorsaka), at the Sta Rosa Medical Center (Dr. Middlehof), and at the practice of Dr. Fillet on the Winstonchurchillweg.
For patients that are unable to visit one of our laboratories due to illness or disability, your physician can arrange for us to draw blood at home. Access our services information page for more information about our ‘at home’ service.
Find a the full address of our branches, contact numbers, and opening times here.
The following documents are required for us to be able to carry out your lab test:
- Valid identification card
- Passport
- Sedula
- Driving license
MLS will accept any of the abovementioned as proof of identification, as long as they are valid and have not gone beyond the expiry date.
Application form
Your doctor will give you an application form to bring into the lab. The form should include your name, date of birth, and the required laboratory test.
Valid insurance card
MLS accepts all valid local insurance card. In the event you don’t have a valid insurance card, we are happy to accept cash payment for your lab test. A receipt will always be provided as proof of payment.
MLS is a ISO certified medical laboratory, with a dedicated, highly qualified, and professional team of scientists and pathologists, carrying out tests in various areas such as hematology, immunology, clinical chemistry, allergy, infection serology, special chemistry, urine and feces. For a comprehensive list of all the tests performed by MLS, along with a brief explanation of the test, click here.
It is not possible for patients to request their own test. MLS can only honor tests requested by a physician or other certified medical entity.
It is not necessary to make an appointment. Our services are offered on a walk-in basis, during our regular business hours.
Usually the requesting practitioner will indicate whether the patient needs to be fasting for blood collection. Please feel free to contact us when planning to come in, so we can help clarify any doubt regarding this.
The time it takes for the test results to come back is entirely dependent on the type of test, the duration of the test itself, and how many times the test is performed. The majority of test are completed and reported back to the requesting physician within 24 hours.
It is possible for patients to pick up a copy of their own test results, upon approval of the requesting physician or medical entity. A valid ID must be presented in order to obtain test results. Please note that MLS always delivers a hard copy of the test results to the requesting physician or medical entity, and that results are not provided over the phone.